- In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 15 days prior to journey date via e-mail/SMS.
- The customers can prepone /postpone their tour once without any additional charges (if intimated before 15 days of travel date in written). However postponing & preponing second time will attract additional charges.
- Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone charges even after meeting above requirement. In such cases postpone/prepone charges will be deducted from the advance amount deposited.
- In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.
- We do not accept any changes in plan within 15 days of travel date. However in rare cases like adverse climatic conditions or strikes, package can be postponed which will be intimated to you beforehand.
- The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.
- The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first).
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General Booking Policy:
- Hotel/Accommodation Availability: At the time of confirmation/payment process, if the Hotel/Houseboat/Camp gets sold out, we will accommodate you in a similar category.
- Check-in / Check-out: Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 14:00 hrs and the standard check-out time is 11:00 hrs. You can contact us in advance for early check-in or late check-out, and we will try to make it happen but will not be responsible in case of unavailability.
- Exclusions: Anything and everything which is not mentioned in the booked package is not included and is chargeable.
- Payment: Payment must be cleared as per schedule. Failure to do so may lead to termination of services.
Cancellation Policy content here.
